At Secure24 ambulance services, our commitment to patient-cantered care is at the forefront of all we do. We believe that the key to achieving this approach lies in our fully trained and compassionate staff, specialised training programs, and dedicated resource and service delivery. With a cumulative experience of over 50 years in providing secure ambulance services and solutions, we support patients of all ages and backgrounds, including children, who are experiencing face mental health illnesses or complex needs.
The repeated praise we receive from both patients and healthcare professionals who engage our ambulance services is a testament to our unmatched ambulance and mental health support, our deep understanding of both complex needs and mental health complexities, and specialist support capabilities. Even in the most challenging scenarios, we consistently deliver successful and positive outcomes for the clients and patients we work with.
Central to our success and growth is our continuous commitment to investing in enhancing our services, products, and training. An illustrative example of this dedication is the development of our bespoke ambulance vehicles, carefully designed by our team to provide various levels of secure transport for our patients. Moreover, our ability to tailor our secure transport solutions to the individual needs of our patients ensures satisfaction at every level. To further fortify our capabilities, we have partnered with RISKA, our approved training partner, who delivers robust and comprehensive initial training programs complemented by an ongoing monthly team development plan. This approach empowers our workforce, equipping them to effectively manage and de-escalate a wide range of situations while offering unwavering compassion and support to patients, always ensuring their safety and comfort.