Why Select S24 as your secure transport provider?

Who are Secure24 and why use us for your secure ambulance requirements?

Interior of a Secure 24 secure ambulance showing the padded, climate-controlled safe space

Why Choose Secure24?

Compassionate, Trained, Professional

At Secure24 ambulance services, our commitment to patient-cantered care is at the forefront of all we do. We believe that the key to achieving this approach lies in our fully trained and compassionate staff, specialised training programs, and dedicated resource and service delivery. With a cumulative experience of over 50 years in providing secure ambulance services and solutions, we support patients of all ages and backgrounds, including children, who are experiencing face mental health illnesses or complex needs.

The repeated praise we receive from both patients and healthcare professionals who engage our ambulance services is a testament to our unmatched ambulance and mental health support, our deep understanding of both complex needs and mental health complexities, and specialist support capabilities. Even in the most challenging scenarios, we consistently deliver successful and positive outcomes for the clients and patients we work with.

Central to our success and growth is our continuous commitment to investing in enhancing our services, products, and training. An illustrative example of this dedication is the development of our bespoke ambulance vehicles, carefully designed by our team to provide various levels of secure transport for our patients. Moreover, our ability to tailor our secure transport solutions to the individual needs of our patients ensures satisfaction at every level. To further fortify our capabilities, we have partnered with RISKA, our approved training partner, who delivers robust and comprehensive initial training programs complemented by an ongoing monthly team development plan. This approach empowers our workforce, equipping them to effectively manage and de-escalate a wide range of situations while offering unwavering compassion and support to patients, always ensuring their safety and comfort.

A Secure 24 crew member on shift

Long Term Approach

We Are An Inspected Service By The Care Quality Commission

Secure24 is a CQC registered and inspected service, Secure24’s mental health secure ambulance service maintains a GOOD rating in all service areas. We foster a collaborative approach, forging strong partnerships with NHS trusts, Integrated Care Boards (ICBs), private hospital groups, local authorities, social care groups, and the justice system. Our team remains vigilant, constantly monitoring modern legislation and staying abreast of advancements in medical and security technologies. This enables us to provide a patient-centric and clinically led process, reinforced by high-quality and consistent year-round staff training delivered through our trusted training partner, RISKA.