Refers to our inner and outer power to endure challenges, overcome adversity, and maintain resilience. It involves mental, emotional, and physical readiness, as well as the ability to stay determined and persevere in difficult situations.

Striving for the highest standards of quality, performance, and achievement. It involves consistently surpassing expectations and seeking continuous improvement in our service delivery, skills, and personal development.

The ability to understand and empathise with those we support, coupled with our determination to alleviate their challenges or support them in their difficulties. Compassion involves showing kindness, empathy, and genuine concern for the well-being of others.

The state of being united or joined together, often in the context of a group or community. Unity promotes cooperation, collaboration, and a sense of togetherness. It involves us recognising and embracing common goals, values, and interests to foster harmony and mutual support.

Demonstrating consideration, esteem, and acknowledgement for the rights, boundaries, beliefs, and values of others. Respect involves treating individuals with courtesy, fairness, and dignity, regardless of their background, opinions, or differences. It encompasses valuing diversity and actively listening to others’ perspectives.