Our professional services respond to and manage a range of care and complex needs for persons with mental illnesses, challenging behaviour, learning disabilities or those who require protective supervision for other reason(s).
Whether you are seeking standard transport solutions or more advanced options that can manage challenging situations, we provide the very best in support. All services are subject to availability or in accordance with your service plan. We are available 24 hours a day and 365 days of the year.
At Secure24 we are trained to handle section papers checking and making sure these are correct so, unless there is a specific reason for your staff to travel with us, let us manage the activity from start to finish reducing the need to impact your staffing levels.
Please find an overview of the all different activity we attend in alphabetical order, if you don’t see the activity your looking for please contact us for further details;
Please find in alphabetical order a list of our regular activity provisions;
All our staff are enhanced DBS checked and re-checked every 6 months to ensure you’re always in the safest of hands. In order to deliver the most appropriate support we provide 2 levels of team and 2 types of ambulance to accommodate all needs, these are;
Our LNR teams comprises of 2 trained staff in a multi-person vehicle. The vehicle has conference style seating making it easier for staff to monitor and attend service users, and there is a clear Perspex shield protecting the driver. These ambulances are suitable for carrying persons of any age who are known to have No or Low Risks associated with them. Where appropriate our LNR ambulances can carry more than one service user at a time.
Our ARU teams comprise of 3 trained staff which is the minimum number required to effect safer Control and Restraint manoeuvres if needed. They operate in our ARU ambulances designed to manage and support all levels of risk or complex needs.
The ambulance carries a range of equipment and PPE on board that staff can use to manage all types of situations. The ARU design integrates sensory lighting, multi-media screens, support seating, climate control and seat harnesses that can be particularly helpful when supporting service users with learning disabilities or those who present with challenging behaviour.
It also has an on-board cell that can significantly reduce the risk of violence, harm and escape. Our cell is fully transparent (no bars) with its own climate-control, sensory lighting, and has a multi-media screen for distraction. It also has the option of padded inserts to provide protection for service users who may attempt to self-harm by beating parts of their body against the cell.
Our ARU ambulance is the only model of its kind in operation, it is completely innovative and maximises the therapeutic experience of those we support.