If you are in need of secure patient transport or require more advanced secure ambulance solutions, Secure24 provide friendly and safe interventions for people of all risks. Our professional services are designed to work with you, around the clock, to support people with Mental Health illnesses, challenging behaviours, learning disabilities or those who require protective supervision for other reason(s).
In balance with your activity levels, we have 4 different service plans with economic advantages all providing the highest standards of care. Our plans can be tailored to your service needs so please be sure to talk these through with a member of our team. We are available 24 hours a day and 365 days of the year.
Did you know… Our staff are trained in the receipt and scrutiny of documents including section forms, this means our teams can competently handle section papers with out the need for your staff to travel with us, thus reducing the impact on your staffing levels.
Please find below an overview of the different types of transport we support on a daily basis. If your requirements don’t match any of the below activity please contact us to discuss your requirements in more detail.
Please find below in alphabetical order a list of activity that we undertake on a regular basis;
All our staff are enhanced DBS checked and re-checked every 6 months. In order to deliver the most appropriate support we provide 2 teams that work in a different levels of secure ambulance, these are;
Our Standard Secure teams comprise of 2 trained staff in a multi-person vehicle. The vehicle has conference style seating making it easier for staff to monitor and attend service users, there is also a clear Perspex shield protecting the driver. These ambulances are suitable for carrying persons of any age and where appropriate, can transports multiple service users.
Our High Secure teams comprise of 3 trained staff, the minimum number required to effect safer Control and Restraint (if needed). They operate in our ARU ambulances designed to manage and support all levels of risk or complex needs.
The ambulance carries a range of equipment and PPE on board that staff can use to manage all types of situations. The ARU design integrates sensory lighting, multi-media screens, support seating, climate control and seat harnesses that can be particularly helpful when supporting service users with learning disabilities or those who present with challenging behaviour.
It also has an on-board cell (Care Cell Facility) that can significantly reduce the risk of violence, harm and escape. Our cell is fully transparent (no bars) with its own climate-control, sensory lighting, and has a multi-media screen for distraction. It also has the option of padded inserts to provide protection for service users who may attempt to self-harm by beating parts of their body against the cell.
Our ARU ambulance is the only model of its kind in operation, it is completely innovative and maximises the therapeutic experience of those we support.