Secure Ambulance Services
Leading designs meaning safe and secure transport for those experiencing mental health challenges
Male And female teams
What is a Secure Ambulance? A secure ambulance is a specialist ambulance that can be used for a range of purposes, including transporting individuals with mental illnesses, learning disabilities, individual requirements and challenging behaviours. Secure ambulances are equipped to ensure the safety of individuals and providers on board. . Features of these vehicles are likely to include
Over the years we have invested heavily in secure ambulance design and continue to research in how to improve the high standards we set within our industry. Our secure ambulances are equipped to address the diverse needs and mitigate the risks associated with mental health conditions.
Our fleet includes…
All our secure ambulances are secured with locking systems and feature a compact and security focused design, for safe and comfortable Mental Health Transport. We also have a number of secure ambulances that can accommodate wheelchair users, vulnerable adults or children and those with complex needs. Our secure ambulances can support most risk levels including challenging behaviour however, subject to complexity of such risks including violence or other threats, it may be necessary to transport individuals in the safety of a Cell.
Our Cell secure ambulance are uniquely designed with an innovative reinforced Perspex screened secure care cell facility, demonstrating our commitment to preserving the clients dignity, and safety in a secure environment. Our Cell Secure Ambulance design is industry leading and our most versatile secure ambulance, carrying a range of specialist equipment to support its trained crew, even in the most challenging of circumstances.
The unique design extends to the exclusion of unescorted outside access for the patients, reinforcing the safety factor. These specialised ambulance services become crucial when transporting patients sectioned under the Mental Health Act 1983. Crucial advised risks, taken at the time of referral, enable the use of the Secure Section caged area of the vehicle.
Secure Patient Transport Partner
Secure24 is dedicated to the safe transportation of mental health patients, serving as a reliable partner for secure care local authorities, NHS Trusts, ICBs, private healthcare providers, law enforcement, and other key organisations in need of secure mental health transport. We place patient-centered care at the heart of our operations, focusing on the well-being and dignity of everyone we serve. Our approach minimises the need for restraint, contributing positively to our patients’ overall health. Our team, comprised of highly trained healthcare assistants (secure technicians), is committed to going above and beyond in delivering comfort and security for patients under our care.
Secure Designs Promoting Safety, Comfort, and Inclusion
The Importance of Trained Professional Staff
In providing top quality care to high risk patients during transport, the role of well trained staff is paramount. Secure ambulance service operatives are trained to high standards, with extended background checks and the practical skills needed to manage both emergency and non emergency situations. Reflecting the breadth of training across the team, operatives receive role-appropriate instruction designed to support safe, professional and responsive patient transport. This includes the practical skills, judgement and operational awareness needed to manage both planned journeys and situations where a calm, capable response is required.
Commitment of Operatives in Secure Ambulance Services
An operative’s commitment is a cornerstone in offering exceptional ambulance services. The employees undergo a mandatory 12-month check for Basic Life Support (BLS), ensuring their medical emergency handling skills remain sharp and reliable. Further outlining the commitment, the ambulances are routinely maintained and equipped with state-of-the-art systems such as CCTV recording and live tracking, ensuring the safety of both staff and patients. In essence, every measure is taken to present a safe, secure and comfortable experience for the patients.
Secure24 Transport Services
SECURE 24 offers a suite of services to meet various secure transport needs. Our Mental Health Transport focuses on providing compassionate and safe transportation for individuals with mental health concerns. The Secure Ambulance service is tailored for scenarios demanding enhanced security and confidentiality. Patient Transport Services ensure reliable and comfortable transfers (formal and informal transfers) for patients to and from healthcare facilities. Ward Assist Secure offers specialised support for secure ward environments. Our Private Ambulance Service caters to those seeking private, dependable ambulance transport. The Non-emergency Patient Transport Service (NEPTS) is available for non-urgent medical transport needs, ensuring timely and secure travel. Transition Care supports patients moving between care settings, ensuring continuity and security. Lastly, we offer Support for Section 135 / 136, providing specialised transport solutions for individuals detained under these sections, ensuring safety and dignity throughout the transport.
